Our showroom is open however our operations do remain slightly different as we adhere to Covid Secure restrictions and here is our latest update on our showroom, design, trade sales and delivery procedures.
While the latest UK lockdown is in place general browsing in our showroom is unavailable. Our team are here manning our sales desk where you can collect and place orders, discuss existing orders and collect samples and brochures.
Social distancing measures are in place to ensure a safe environment and face masks must be worn during any visits, unless you are exempt on health grounds.
Our team are available to serve and discuss your requirements 9.00am to 5.00pm Monday to Saturday.
We are offering virtual consultations including video tours of the showroom and specific product ranges. Contact us to book a virtual appointment.
Our team are also available to offer you all the help you need over the phone and by email, answer questions, email product information and provide quotations.
We can send you up to 3 tile samples in the post for direct home delivery. We have swatches of most of our most popular tile collections in the showroom so give us a call, let us know what you are looking for.
Our new 3D bathroom planner has just arrived, allowing you to start planning your bathroom designs from the comfort of your home. It’s a great tool to look at how you can configure different items in your space, see how different styles and colours work and create an outline plan for us to advise you on. Start your bathroom planning here.
Helping construction firms and tradesmen we have our trade sales operation where during our normal opening hours you can purchase everything you need to help you with your tile and bathroom projects. Visit us or call 01483 725007 and place your order ready for collection – we are offering same day service, subject to stock availability.
Products include tile adhesive, grout, trims, self-levelling and silicones.
Our latest brochures are a great place to research ideas and view our wide range of tile and bathroom collections from the comfort of your home. They are available to view on our website, where you can also download and save them. Start browsing our brochures here.
Our design blogs are also a great place to pick up design inspiration for your own project. Start reading here.
And for a daily dose of design inspiration give us a follow on our instagram, facebook and twitter social media channels where we continue to post the latest trends, product innovations and bring you heaps of bathroom and tile design ideas.
Our 3D design and planning service is still available. While we are unable to offer home visits at the moment we just need some rough plans and dimensions, and after the consultation we will get to work helping you plan your bathroom to perfection using our state-of-the art 3D design tools.
See your bathroom come together, maximise the best use of the space and fine tune your design and product selection until you are completely happy. Learn more about our design service.
All existing orders that have been placed on a “to be advised basis” are being stored safely at Porcelanosa’s UK headquarters and distribution centre in Watford. Porcelanosa continue to trade normally but we now ask that clients allow 5 working days to arrange for their orders to be delivered following safety and social distancing procedures. All other suppliers have advised us that they are operating normally during this period.
Where orders have been arranged for collection from Surrey Tiles, we will text you confirmation that your order is available for collection. You must collect within the specified collection time windows stated in your order collection text. Please ensure that you come in a suitable vehicle, that is clear and ready to be loaded by our staff.
We look forwarded to continuing to serve you at Surrey Tiles as we help your projects continue with all the necessary Covid Secure procedures in place.