Our latest update on operations during the COVID-19 pandemic and how this is changing the way we work with you.
We were delighted to re-open our showroom doors to general visits following Covid Secure guidelines.
We have taken all the steps necessary to ensure our showroom is a safe space which adheres to social distancing and hygiene guidelines. These include;
Social distancing signs and reminders throughout the showroom to remind you to keep a 2m distance at all times.
Maximum showroom capacity system. If this is reached you will be asked to wait outside at a 2m distance until a showroom space becomes available.
If you do not have your own, face masks, hand sanitiser, gloves and a washroom with soap are available for you to use during your visit.
Perspex screens installed at all desk areas to promote safe discussions and design consultations.
Extra cleaning of the showroom with specific attention to entrance doors and customer toilets throughout the day.
Deep cleaning of the showroom every day.
Complimentary hand sanitiser to take away and use after your visit.
If you prefer not to visit at the moment we are also offering virtual consultations including video tours of the showroom and specific product ranges. Contact us to book a virtual appointment.
Our team are also available to offer you all the help you need over the phone and by email, answer questions, email product information and provide quotations.
We can send you tile samples in the post for direct home delivery. We have tile swatches of most of our most popular tile collections in the showroom so give us a call, let us know what you are looking for – whether that’s something specific or a general colour and tone theme – and we can get some samples sent out to you in the post.
Our new 3D bathroom planner has just arrived, allowing you to start planning your bathroom designs from the comfort of your home. It’s a great tool to look at how you can configure different items in your space, see how different styles and colours work and create an outline plan for us to advise you on. Start your bathroom planning here.
Our latest brochures are a great place to research ideas and view our wide range of tile and bathroom collections from the comfort of your home. They are available to view on our website, where you can also download and save them. Start browsing our brochures here.
Our design blogs are also a great place to pick up design inspiration for your own project. Start reading here.
And for a daily dose of design inspiration give us a follow on our instagram, facebook and twitter social media channels where we continue to post the latest trends, product innovations and bring you heaps of bathroom and tile design ideas.
Our 3D design and planning service is now available inside our showroom with safety screens in place. While we are unable to offer home visits at the moment we just need some rough plans and dimensions, and after the consultation we will get to work helping you plan your bathroom to perfection using our state-of-the art 3D design tools.
See your bathroom come together, maximise the best use of the space and fine tune your design and product selection until you are completely happy. Learn more about our design service.
All existing orders that have been placed on a “to be advised basis” are being stored safely at Porcelanosa’s UK headquarters and distribution centre in Watford.
We can liaise with Porcelanosa and arrange for some deliveries to be made direct to your home following safety and social distancing procedures. You are best to give us a call and find out what we can and can’t arrange for delivery during this time.
Helping construction firms and tradesmen we have our trade sales operation where during our normal opening hours you can purchase everything you need to help you with your tile and bathroom projects. Visit us or call 01483 725007 and place your order ready for collection – we are offering same day service, subject to stock availability.
Products include tile adhesive, grout, trims, self levelling and silicones.